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When will I receive my refund?

When will I receive my refund!

Processing a refund usually takes up to 7 days after we have processed the returned goods.

Please also note that if you have paid with a credit card, you might either:

  • Receive a direct refund which will be visible on the account linked to your credit card OR 
  • The bank might simply cancel the original transaction, meaning that this transaction will be deleted from your account and neither the original transaction or a refund will be visible.

Please track your credit card transactions to make sure you receive your refund or the original transaction is canceled.

Returns shipped with the free shipping option can currently take up to 4-6 weeks to get delivered back to us.