GDPR

Privacy Policy for Soho Copenhagen by Soho Shades ApS

Introduction At Soho Copenhagen, we take your data protection seriously. This privacy policy explains how we collect, use, and protect your personal information in compliance with the EU General Data Protection Regulation (GDPR).

Data Controller Soho Shades ApS is the data controller for the processing of your personal data. You can contact us at:

• Address: Islands Brygge 79A, DK – 2300 Copenhagen S

• Email: Info@sohocopenhagen.com

What Data Do We Collect? We collect and process the following types of personal data:

• Identification Information: Name, address, phone number, and email.

• Payment Information: Only the details necessary to process payments.

• User Data: Information about your behavior on our website (cookies and tracking).

Purpose and Legal Basis for Processing We use your data for the following purposes:

• Order Processing: To deliver the products you have purchased.

• Legal Basis: Contract performance.

• Marketing: To send newsletters if you have given consent.

o Legal Basis: Consent.

• User Experience Optimization: Analysis of your website usage.

o Legal Basis: Legitimate interests.

Sharing Your Data We only share your information with third parties when necessary, such as:

• Payment Gateways: Shopify

• Delivery Companies: GLS, UPS, DHL, Bring

• IT Providers: For hosting and technical support.

We ensure all third-party providers comply with GDPR through data processing agreements.

Data Retention We retain your personal data as long as necessary for the purposes it was collected for:

• Customer Information: Stored for up to 5 years after the last purchase (in compliance with accounting laws).

• Marketing Consent: Until you withdraw your consent.

Your Rights You have the following rights:

• Right to Access: Request a copy of the data we hold about you.

• Right to Rectification: Request corrections to inaccurate or outdated information.

• Right to Erasure: Request deletion of your data.

• Right to Restriction: Request a temporary halt to processing your data.

• Right to Data Portability: Request transfer of your data to another service provider.

• Right to Object: Object to the use of your data for direct marketing.

Contact us at info@sohocopenhagen.com to exercise your rights.

Cookies: We use cookies to enhance your user experience. Rear more about our cookie policy here, https://www.shopify.com/legal/cookies

Data Security We protect your information by implementing:

• Data encryption.

• Regular security updates.

• Limited access to personal data for authorized personnel only.

Data Breaches In case of a data breach, we will notify the relevant authorities within 72 hours and inform affected users if necessary.

Complaints If you believe we have not processed your data correctly, you can contact the relevant supervisory authority:

• Website: https://www.datatilsynet.dk

• Phone: +45 33 19 32 00

Changes to This Policy We update this privacy policy as necessary. The latest version will always be available on our website.

Last updated: 20th of January 2025

Thank you for shopping at Soho Copenhagen. We are committed to providing you with a secure and transparent experience.

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